Terms of Service

1. Who these terms apply to

In these terms, “Kubto,” “we,” and “us” refer to the business operating kubto.com (the “Site”). The responsible legal entity must be confirmed and identified before these terms are approved as final. “You” means the individual visiting the Site and, if you act for an organisation, that organisation where the context permits.

By accessing the Site, you agree to these terms. If you use the Site for an organisation, you confirm that you are authorised to do so. If you do not agree, do not use the Site.

2. Website terms versus customer agreements

These terms apply to the public Site, its content, and its enquiry workflow. A description of a product, AI capability, integration, cloud service, server service, security practice, roadmap item, or delivery approach on the Site is general information, not a binding service commitment.

Paid services and products require the applicable documents, which may include a proposal, order form, statement of work, master services agreement, subscription or licence terms, support terms, acceptable-use terms, service-level commitments, and DPA. Scope, deliverables, dependencies, acceptance criteria, fees, taxes, payment dates, service levels, warranties, intellectual-property rights, data rights, security obligations, renewal, suspension, termination, and liability are determined by those signed documents. If they conflict with these website terms, the signed customer agreement controls for that engagement.

3. Permitted website use

Kubto grants you a limited, revocable, non-exclusive, non-transferable right to access and use the Site for lawful internal business evaluation, learning about Kubto, and contacting the team about a potential engagement. This permission does not transfer ownership of any Site content or technology.

You must not:

• use the Site unlawfully, fraudulently, or to infringe another person’s rights;
• probe, scan, bypass, or interfere with security, authentication, rate limits, or access controls;
• introduce malicious code, overload the Site, disrupt its operation, or attempt unauthorised access;
• misrepresent your identity, authority, affiliation, or the origin of information you submit;
• copy, republish, scrape, or systematically extract Site content except as allowed by law or with written permission;
• reverse engineer Site software except to the limited extent that applicable law does not allow that restriction; or
• use Kubto names, marks, content, or Site access to imply endorsement or to build a misleading or competing representation of Kubto.

4. Enquiries and business communications

Information submitted through the enquiry form must be accurate to the best of your knowledge and you must have the right to provide it. The form is intended for business enquiries; do not submit passwords, API keys, payment-card data, health information, production datasets, regulated records, or third-party confidential information.

An enquiry, reply, discovery call, estimate, or proposal discussion does not create a customer, fiduciary, employment, partnership, agency, exclusivity, or confidentiality relationship. Confidential information should be exchanged only after the parties have agreed an appropriate confidentiality arrangement and secure channel. Kubto’s handling of personal information submitted through the Site is described in the Privacy Policy.

5. Technical, AI, and performance information

Technical articles, diagrams, architecture examples, product descriptions, AI-generated examples, demonstrations, estimates, and performance illustrations are provided for general evaluation. Results depend on data quality, catalogue or knowledge-base condition, traffic, integrations, model and infrastructure choices, configuration, testing, human oversight, and operational constraints.

AI systems may produce inaccurate, incomplete, outdated, biased, or unexpected output. Website examples are not a warranty of accuracy or a promise of a particular ranking, conversion rate, latency, uptime, cost reduction, revenue gain, compliance outcome, or business result. Any benchmark, target, proof-of-concept result, or service level that matters to an engagement must be defined and validated in the applicable customer documents.

You are responsible for appropriate expert and human review before relying on Site content for production, security, legal, financial, medical, employment, safety-critical, or other high-impact decisions.

6. Intellectual property

The Site and its original text, interface, graphics, branding, code, and other materials are owned by Kubto or used under licence and are protected by applicable intellectual-property laws. Kubto and associated product names and marks may not be used without prior written permission. Rights in third-party names, platforms, logos, and materials remain with their respective owners; reference to them does not imply sponsorship or endorsement.

You may view and make a reasonable internal copy of public Site materials for evaluating Kubto, provided you keep proprietary notices intact and do not publish, sell, modify, or present those materials as your own. Rights in customer deliverables, pre-existing materials, open-source components, configurations, and custom work are governed by the signed customer agreement, not this section.

7. Feedback

If you voluntarily send non-confidential feedback about the Site or Kubto’s offerings, Kubto may use it to evaluate and improve its business without payment or restriction, provided Kubto does not thereby acquire ownership of your pre-existing intellectual property or personal information. Do not include confidential material in feedback unless a separate written agreement protects it.

8. Third-party services and links

The Site may refer or link to third-party platforms, cloud providers, open-source projects, documentation, or websites. Kubto does not control third-party content, availability, security, or privacy practices and does not endorse a third party merely by mentioning it. Your use of a third-party service is governed by that provider’s terms. Integration or support commitments for a customer project must be stated in the applicable order form or statement of work.

9. Site availability and changes

Kubto may update, correct, suspend, restrict, or discontinue all or part of the public Site. The Site may be unavailable because of maintenance, faults, security events, provider outages, or circumstances outside Kubto’s reasonable control. Public Site availability is not a service-level commitment. Any availability, support, backup, disaster-recovery, maintenance, or incident obligation for a paid service must be set out in the customer agreement.

10. Website disclaimer

To the extent permitted by applicable law, the public Site and its content are provided “as is” and “as available.” Kubto does not make an implied promise that the Site will be uninterrupted, error-free, secure, complete, current, fit for a particular purpose, or free from harmful components. Nothing on the Site is professional legal, financial, compliance, medical, or security advice.

Nothing in these terms excludes warranties, remedies, or other rights that applicable law does not permit the parties to exclude. Express warranties for paid services, if any, appear in the signed customer agreement.

11. Limitation of liability

To the extent permitted by applicable law, Kubto will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss arising solely from use of, or inability to use, the public Site, including loss of profit, revenue, opportunity, goodwill, or data. Nothing in these terms limits liability that cannot lawfully be limited, including where a particular law protects against fraud or wilful misconduct.

Liability relating to a paid product, implementation, subscription, support service, or professional-services engagement is governed exclusively by the applicable signed customer agreement. The appropriate website-only liability cap and any jurisdiction-specific exclusions should be confirmed by counsel before these terms are approved as final.

12. Restriction or suspension

Kubto may restrict or suspend access to the public Site where reasonably necessary to address suspected unlawful activity, security risk, abuse, disruption, or a material breach of these terms. Suspension or termination rights for paid services are governed by the applicable customer agreement.

13. Changes to these terms

Kubto may revise this draft to reflect changes to the Site, business, or law. A revised draft will show a new review date and approval status. Once approved terms are effective, changes will apply prospectively unless another notice or effective date is required by law. Changes to a signed customer agreement require the process stated in that agreement and are not made merely by editing this page.

14. Governing law and disputes

For a customer engagement, the governing law, courts, arbitration terms, notice procedure, and escalation process are those in the applicable signed customer agreement. For website-only use, Kubto must confirm its operating legal entity and have counsel select appropriate governing-law and forum language before these terms are approved as final. This draft intentionally does not assign an unverified country, state, or court.

Before starting a formal website-related claim, you and Kubto should first try in good faith to resolve the issue through the contact address below, except where urgent relief or applicable law makes that inappropriate.

15. General terms

If a provision of these terms is found unenforceable, it will be limited or removed only to the minimum extent necessary and the remaining provisions will continue. A failure to enforce a provision is not a waiver. These website terms, together with the Privacy Policy, are the complete terms for use of the public Site, but they are not the complete agreement for any paid service.

16. Contact

Questions about these terms can be sent to [email protected]. Kubto’s full legal-entity name, registered address, and formal notice details should be inserted after counsel confirms them. Contractual notices must use the method and address stated in the applicable customer agreement.